About the National Broadband Network

The National Broadband Network (NBN) is a government initiative to upgrade Australia’s broadband infrastructure. This upgrade will provide consumers with faster broadband connections. It will also result in a significant change in how landline and internet services are provided to consumers.

Different NBN broadband technologies

The NBN will be built using a variety of broadband network technologies. These include:

  • running fibre all the way to the consumer’s premises (‘fibre to the premises’)
  • running fibre to a nearby box or apartment block and then using the existing copper telephone wire (‘fibre to the node’ and ‘fibre to the basement’)
  • using existing cable networks that can deliver pay TV services (‘HFC cable’)
  • using wireless technology to connect to a specific location, as opposed to mobile wireless (‘fixed wireless’) and
  • satellite.

NBN Co will choose the technology for each area based on factors such as existing infrastructure, population density and distance to the local telephone exchange. Some technologies will require more extensive work at your property for installation than others.

Availability of NBN services

The NBN will be progressively built over the next few years. NBN Co is responsible for building the NBN. NBN Co does not provide services directly to the public, but acts as a wholesaler to other service providers. NBN Co will contact you when your area is ready for service.

See: NBN Co When do I get it?

Moving to the NBN is not automatic

Once NBN Co has announced that your area is ready for service you will have 18 months to move your service to the new NBN network. You will need to contact your preferred telecommunications service provider to move to the NBN. If you do not place an order, your existing landline and internet services will eventually be permanently disconnected.

See: Moving to the NBN for consumers

Choosing a service provider and plan for the NBN

NBN Co does not provide services directly to the public, but acts as a wholesaler to other service providers. Contact  your preferred telecommunications service provider when you are ready to move to the NBN. You may wish to remain with your current telecommunications provider or choose a new one.

When you choose an internet service on the National Broadband Network (NBN), you are likely to have some choice about the speed of the broadband connection.

The price of your NBN service will depend upon the speed of your NBN service and the amount of your monthly data allowance. Your monthly allowance is normally measured in megabytes (Mb) or gigabytes (Gb).

See:

Find out when the NBN rolls out in your area

NBN - when do I get it?

More information

Broadband speeds
Medical & security alarm compatibility with NBN