Industry code audits

The ACCC can ask a corporation for information or documents it is required to keep, generate or publish under a prescribed industry code (i.e. the Franchising Code, Horticulture Code, Oilcode and Unit Pricing Code). The corporation has 21 days to provide these documents.

How the ACCC chooses which traders to audit

While this power allows the ACCC to randomly select traders to audit, traders will be targeted that have either a history of complaints or non-compliance (including prior dealings with the ACCC), or that operate in an industry that generates a disproportionate number of complaints. The ACCC may broaden the scope of its selection process in future.

Providing documents

The power enables the ACCC to obtain from a corporation any information or documents it is required to keep, to generate or to publish under the relevant industry code.

For a franchisor, this may include:

  • disclosure documents
  • franchise agreements
  • marketing fund statements.

For a horticulture trader, this may include:

  • terms of trade
  • horticulture produce agreements
  • written evidence of agreed prices for horticulture produce
  • agents’ records.

If you are audited, the audit notice you receive will clearly set out the information and documents you need to provide and the audit process involved.

Complying with the notice

If you think you may have a problem complying with the notice, you should contact the specified ACCC officer as soon as possible to discuss your situation. We may decide to extend the notice period to give you more time to comply with the notice, or we may decide to vary the notice (for instance, by reducing the time period over which we seek a particular category of documents).

Audits that reveal a breach of a code

If the audit reveals severe, deliberate breaches of a prescribed code (or other provisions of the Competition and Consumer Act 2010) by a trader, enforcement action may in some cases be warranted. If the audit reveals minor breaches, we may seek to resolve the matter administratively. All matters will be handled in accordance with the ACCC’s Compliance and Enforcement policy.

You should also be aware that giving false or misleading information or documents to the ACCC in response to an audit notice is a serious offence.

More information

Industry codes