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When you buy goods and services including disability-related purchases, you have rights under law.
This guide is for businesses, including Not-For-Profit organisations, that supply goods or services to consumers with disability or to participants in the National Disability Insurance Scheme.
English and translated into Arabic العربية, Chinese simplified 简体中文, Greek Ελληνικά, Hindi हिन्दी, Italian | Italiano, Spanish | Español, Filipino | Tagalog, and Vietnamese Tiếng Việt. This guide explains your consumer rights in Easy English.
This brochure will help businesses recognise when they are dealing with disadvantaged or vulnerable consumers and outlines the factors they may need to consider in these situations with reference to recent court decisions.