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This is the fifteenth report prepared by the ACCC in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on 18 September 2002.
This guide has been designed to help you ensure the integrity of reviews on your site, or about your business.
A guide for owners and operators of retail stores serving Indigenous communities in rural and remote areas of Australia.
This guide provides information on the Australian Consumer Law for electrical and whitegoods businesses. It covers key aspects of the law such as refunds, replacements and repairs.
This guide provides information on the Australian Consumer Law for businesses that provide personal services — for example, hairdressing and beauty services, furniture removal, photography, or carpet and curtain cleaning.
This report highlights the outcomes of the ACCC’s unfair contract terms reviews, including an overview of the key results.
Provides practical tips for businesses to minimise the risk of becoming a victim of unconscionable conduct or to avoid engaging in such conduct towards other businesses or consumers.
A manual produced in cooperation with Job Watch and the Australian Publisher's Bureau designed to help advertising staff of newspapers, websites and other places where job advertisements are found, to stop the publishing of misleading job and business opportunity ads.
To assist you understand your rights and obligations under the Competition and Consumer Act 2010, so that you can make sure your business complies with the law.
This brochure will help businesses recognise when they are dealing with disadvantaged or vulnerable consumers and outlines the factors they may need to consider in these situations with reference to recent court decisions.