Indigenous consumers

The ACCC provides information and services that may be of interest to Indigenous consumers.

We've compiled a collection of resources on product and child safety, how to recognise and avoid scams, your refund rights, and how to deal with door-to-door sales.

The resources are from the ACCC's websites and other government departments and organisations.

 

 

Watch our five Indigenous consumer videos

For information about... See...

Offshore phone scam

ABC News – Offshore phone scam targets Indigenous communities

Consumer problems

Complaints & problems

or call our Indigenous infoline on 1300 303 143

Caring for kids

Baby and nursery product safety

Keeping baby safe – a guide to infant and nursery product safety.

Door-to-door sellers or telemarketers

Sales methods

Video – Don’t come knocking

Refunds

Consumer rights and guarantees

Bought something dodgy lately?

Internet or phone problems

Internet services

Online shopping

Telephone & mobile services

Debt or dealing with a debt collector

Debt and debt collection

Paying your energy bills

Energy bills, hardship programs and disconnection—your rights

Saying ‘No’ to scams

Protect yourself from scams

The little black book of scams

Avoiding rip offs

Indigenous Art and Craft Sector

FairStore: a best practice guide for stores serving remote and Indigenous communities

Buying safe products

Product Safety Australia

Prams and strollers - bilingual audio

Baby walkers - bilingual audio

ACCC Indigenous programs

Kick start your career with the ACCC

ACCC reconciliation plan

Other agencies offering Indigenous services

Indigenous Consumer Assistance network

Department of Indigenous affairs

MoneySmart – ASIC

National Indigenous Consumer Strategy

 

Like our Tiwi Islands Facebook page

Our ACCC Your Rights Mob Tiwi Islands Facebook page delivers consumer protection message to the Tiwi Islands and offers a place for Tiwi Islanders to discuss consumer protection issues and concerns.

 

 

Tags

Audience